Getting Your Casino Player Development Team Back On Track

Treating hosts like the business people they are is the key. They need to understand the role has changed from a hand-shaking comp writer to a business owner.

Player Development (GPS) Goal Positioning Solution

“What should I do if my team is behind pace for achieving their goals?” If you’ve ever asked that question, this post is for you.

There are a number of great ways to get the team back on track, and not a single one of them involves anything painful. (Well, maybe just a little emotional pain is involved if anyone who is part of the process decides to make excuses or tries to pass the buck.) Being proactive is the key here, as it’s nearly impossible to make up lost revenue at the end of a quarter. For your team’s success, look at the numbers as often as possible and discuss the situation with your team at least weekly to ensure the feedback loop is fully functional.

The first thing to do is determine which goals are presenting the biggest challenge. Presumably, your host team has more than one goal:…

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Getting Your Casino Player Development Team Back On Track

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